MegaPath Blog

Blog Category: Voice

January 16, 2012
One-Number Calling: A New Necessity for the Modern Mobile Worker

The Mobile Age is transforming the very way we perceive work and when it starts and stops. Concepts such as "regular hours" and "face time" are fading into irrelevance.

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By Paul Marra
Tags: hosted-voice-mobile
December 12, 2011
Infographic: Get Your Communication System Out of the Stone Age

As communication technology continues to advance, our options for business communication solutions grow. Check out our infographic to find out why a change from an older existing system to new advanced platforms is good for your business.

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By MegaPath Marketing
Tags: Infographic, upgrade, business communication system, integrated voice, roi, productivity
October 19, 2011
Myth Versus Reality: Hosted Voice QoS Demystified

At the end of the day, businesses simply want to have the confidence to make phone calls.

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By Mike Gruszka
Tags: voice/data-communications, voice, Voice over Internet Protocol, VoIP, quality-of-service (QoS), application-layer-gateway, ALG, business-voip-services, phone-conferences, dropped-calls, latency, customer-&-operations
August 15, 2011
What Can the Cloud do for You? (Part 2)

When it comes to the cloud, it’s difficult to ignore the tea leaves: A recent urvey from IBM found that nine out of of ten IT professionals expect that cloud computing will overtake on-premise computing as the main way organizations acquire IT over the next five years.

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By Arnaud Gautier
Tags: cloud, computing, hosted, voice, PBX, security, disaster-preparedness, fire, tornado, intrusion, firewall, security, total-cost-of-ownership-(tco)
July 29, 2011
What Can the Cloud do for You? (Part 1)

Are you one of the many executives asking your IT staff: Does it make sense to move to the cloud? If you’re reading up on cloud computing, you may think that every single business on the planet is already there. But that isn’t close to the truth.

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By Arnaud Gautier
Tags: cloud, computing, hosted, voice, voip, pbx, carrier, data-center, phone, location, brand, business, organizations, strategy, managed-services
May 16, 2011
Integrated and Hosted Voice: The Best of Both Worlds

It's no secret that companies are getting increasingly mobile. In fact, there will be more than 1 billion such employees worldwide by the end of this year, according to industry research, and three out of every four U.S. workers will work remotely in some capacity within that time frame.

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By Arnaud Gautier
Tags: voip, bandwidth, data, mobile, quality-of-service-(qos), voice, hosted-voice
January 26, 2011
MegaPath Hosted Voice: Add Up All the Savings

If you're looking to cut costs and get more productive, here's an easy way to do it: Switch to MegaPath Hosted Voice.

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By Diane Giuffre
Tags: hosted-voice, hosted-voip, voice, promotion
December 20, 2010
If Your Calls Go over VoIP, Will Someone Else be Listening?

You've probably heard that many businesses are moving from traditional telephone services to voice over IP (VoIP) services in order to reduce costs and gain more efficient networks. You may be considering this move for your business, but you hesitate because of nagging doubts about VoIP security.

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By Diane Giuffre
Tags: voip-security, voice
August 27, 2010
Switching to VoIP? Grab an Opportunity, Avoid a Headache

If you are ready to move your voice communications to an outsourced VoIP service, you will want to know about an opportunity—and a potential headache—that can be present in this changeover.

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By Diane Giuffre
Tags: voip, managed-services, hosted-voice, voice
August 5, 2010
Voice Quality Technology: Raising the Bar for QoS Standards

When businesses decide to purchase new phones and voice services for their office, they often don’t want to hear about QoS, priority routing or Managed VLANs; they just want a guarantee that when they pick up their phone to make or answer a call, they will have crystal clear phone connections, every single time.

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By Arnaud Gautier
Tags: voip, quality-of-service-(qos), voice-and-data
July 14, 2010
Fax Over VoIP - How to do it the Right Way

Faxing over IP based telephone service (or FoIP as it is sometimes called) has forever been a challenge, primarily due to the fact that IP calls require the analog sounds to first be digitized into data packets and then sent over an IP network. While this works well for voice, this process can be very disruptive to the data stream of a fax machine.

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By Nicholas Clapper
Tags: fax-over-ip, quality-of-service-(qos)
July 9, 2010
Enabling the Applications-Driven Business with Managed Network Services

Whether it's entering a complex customer order or simply checking email, more business activity is being driven by online access to key data and applications. Yet as that access is getting more important, it is also getting more complicated...

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By MegaPath Marketing
Tags: cloud, mpls, bandwidth, cisco-master-app, connectivity, enterprise, managed-services, mpls-network, business-voip, partners, quality-of-service-(qos), network-performance
July 7, 2010
Ten Questions to Ask Before Purchasing VoIP

As MegaPath has recently extended our free phone promotion through the end of July – offering free IP telephones to new subscribers of Hosted Voice services – we thought it would be a good time to provide some refreshers on how to best choose a VoIP service and phone.

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By Mike Gruszka
Tags: hosted-voice, voip
July 2, 2010
Is VoIP Right for Your Business? Part 3: Adding New Locations

Even with the economic challenges we face today, some businesses are growing and adding new locations. The question is: how can you reduce the costs, time, and effort involved in opening a new site, while still providing business-class voice and data communications to the employees who work there?

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By Diane Giuffre
Tags: voice, business-voice, voip-provider, ip-telephony
June 22, 2010
The Right Cloud for Voice Calls

Since the invention of the telephone, voice calls traveled from their origin to their destination primarily over a series of directly connected lines. But with the creation of the Internet, a new way of connecting phone calls became possible: over indirect connections in the "cloud."

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By Diane Giuffre
Tags: cloud, voice
May 28, 2010
Small Business Week Calls for a Salute to Small Business

Small business owners: How have you spent Small Business Week? Basking in the glow of knowing, as President Obama attested in the kickoff of this celebratory week, that you are 'driving the American economy'? Maybe you're not feeling the flush of that excitement, but hopefully it has been a productive week for your small business.

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By Jayne Swystun
Tags: managed-services, voip, hosted-voip, smb, voice, business-voip, voip-for-business
May 11, 2010
Is VoIP Right for Your Business? Part 2: An Aging Phone System

In this second of a three-part series, we look at an established business that needs to replace an old or obsolete phone system.

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By Diane Giuffre
Tags: voice, voip-for-business, voip-provider, ip-voice
May 7, 2010
Is VoIP Right for Your Business? Part 1: Starting a Business

In this first of a three-part series, we look at new business that needs to select a phone system.

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By Diane Giuffre
Tags: voice, voip-for-business, voip-provider, hosted-voip
April 30, 2010
Cisco Partner Summit: Networks Without Borders

MegaPath is a Master Cisco Managed Services Channel Partner, and so we were invited to Cisco Partner Summit again this year. The event was in San Francisco, and gave us a chance to get together with one of our important technology partners and get their view of the networked economy.

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By Michael Francois
Tags: managed-services, borderless-networks, hosted-voip, managed-network-services, managed-security, mobile, networked-economy, quality-of-service-(qos), ssl-vpn, voice, vpn, partners, cisco
April 29, 2010
Voice Quality Makes a Difference for Your Business

“Sorry, can you repeat that?” “Are you still there?” “There’s a lot of noise on this line; we must have a bad connection.”

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By Diane Giuffre
Tags: voip, quality-of-service-(qos)
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